FAQ – Frequently Asked Questions

In which countries do you deliver and is there a delivery fee?

Shipping to Austria and Germany is free.

For all other EU countries the shipping costs are 9.90€

Where do you produce your socks?

We design our socks in Austria and produce them with a partner in Bulgaria. For us it was always clear that we wanted to keep production within the EU, even though prices in Asia might be lower. We are proud to contribute to the economic development and creation of jobs in a European country where living standards are still significantly lower. Through visits at the production sites we ensure that no child labor is used to produce our socks and that laws and regulations are obeyed.

Which payment methods do you accept?

We accept the following payment methods:

  • Credit cards: Visa, Mastercard, Diners Club, American Express, Maestro
  • PayPal
  • Up-front payment via invoice
  • Sofortüberweisung

Please be aware that purchases made by up-front payment are only shipped when the payment amount has arrived to our bank account.

How can I contact you?

For any further questions please don’t hesitate to contact us through our Contact form.

My socks don’t fit! What can I do now?

Please use our contact form or write us directly via info@symbolsocks.com. We’re sure we will find a solution.

BECAUSE A PAIR CONSISTS OF TWO.

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